Feedback from my recent customers:

Thanks Marianne for the prompt shipment. I decieded to stop using paper napkins and can't imagine a better way to go green than with vintage Vera!The napkins arrived today and are great. Thanks again.
Bev

Marianne, the package arrived on Monday ; I was out , so I picked it up at our post office the next day . You did an amazing job wrapping some very odd-shaped items !! The cookware is beautiful and in great shape ; the wooden tray is a fine example of Dansk woodwork , and I really look forward to putting them all to use. Fortunately , we live on a very hilly part of Seattle and are not faced with the overflowing rivers elsewhere ; barring landslides , I plan on cooking with the pots tonight . Best wishes for 2009 , Jytte.
Ps : look forward to checking your RL shop again.
Marianne, sorry about the delay in letting you know the package arrived way before Christmas. The cookware is as advertised , and I gave the covered casserole to my oldest daughter for Christmas. Look forward to checking your shop again. Happy New Year ! Jytte Simmons
You may absolutely put in a few good words from me. I had to laugh, even my husband was interested in it when it came....usually he doesn't pay any attention to things (what I'm up to).
He said it's in good shape, then had to compare it to the one I have.... Griswold pan, about an inch lower but about an inch longer/wider in size.
Cute story about your mom's Thanksgiving and you! My daughter is scheduled for tomorrow at 8:30am in a Madison hospital. We are 60 miles north of there...we'll be going down in the afternoon. The fun begins!!!
Again, thanks so much,
have a blessed Christmas & New Year
Sandy

Thanks Sandy!
Loved hearing back from you.
I appreciate it. I love to know it arrived safe and sound, and I wish your daughter the best delivery service too! I just celebrated my 60th. (I was born on Thanksgiving that year) my Mom didn't get her mince meat pie or turkey, just me.
They say a good pan has all the memories in it.
The tradition continues, and, it is an important thing to pass on to generations.
Love,
Marianne
PS, can I put,with your permission, a few good words on my personal feedback page?
Hi Marianne,
The roaster just arrived safe and sound. You really had it packaged good. It looks great....my daughter is s'pose to be here any minute so wanted to let you know.
She is having their baby this week, cesarean, hopefully she will be scheduled for Wednesday..waiting to find out today. I have a lot to do before the baby comes with Christmas and all. It was a pleasure doing business with you....and BILL.
Happy Holidays!
Sandy
Hi Marianne,
The Christmas tablecloths arrived today and they are beautiful. Thank you very
much and we will meet again.
Happy Holidays, diane

I got the quilt yesterday and really think it's great. Thanks for everything. Veta

The package arrived today. My Mother will be so pleased when she comes home from the hospital to see the bedspread she has been looking for over a period of years.

Christine Duckett-Brown

The cookbook arrived several days ago and I am sorry I am just now getting to e-mail you. I am just thrilled. I had this book in loose-leaf form as a newlywed. In the 70's I used the cake recipes in this book for the basis of the decorated cakes I made for people. (birthday, wedding, etc.) However, fourteen years ago I lost my book in a major move and missed using it. This was one of my favorite cookbooks, and now, thanks to you, I have an old friend back.
Thank you also, for a cookbook in excellent condition as you had promised.
Thanks and best wishes,
Charity

Hi Marianne -
clip arrived yesterday. Beautiful! Better even than the photo. Do you wrap everybody's packages in ribbon? Very nice personal touch!
Happy Bastille Day!
Kathy

thank you for responding promptly, and yes i did buy a knife from you last year. i use it every day at work and makes me delicious food! i saw that you had another sabatier in very nice condition, so i had to sieze the oppurtunity. thanks again and ill let you know how it works when i recieve it. Pleasure as always to do business with you!-jesse
Hi Jesse,
Great to hear back from you!
Thanks for the paypal. I'll mail out tomorrow.
Happy to hear about your first knife, and hope you'll have a fine time with this one too.
Would you mind if I added your kind words to my own feedback page?
Also, just curious, what restaurant do you cook for? I have good friends in SF, and would be happy to recommend your establishment to them.
Best!
Marianne

The restaurant is called Farina, its in the mission district, and we make fresh pasta, bread, and foccacia everyday. everything is amazing, the chef is from Genoa, Italy, which is in liguria at the north. the food is like no other italian i am used to, and very different from other italian restaurants. please send your friends my way! thanks so much. -jesse

Yey!
It works!
I am so excited.
I travel almost every three months and with airlines charging for just about everything, I wanted a nice carry on case.
Thanks so much I love it and hope to buy again soon.
Many thanks,
Mali
Hi Mali,
If I remember correctly, push the round locks with keyholes towards the sides. This should pop the clasps.
Try sticking your thumbs on the sides of them nearest to center of suitcase, Push left with your left hand, and right with your right hand.
Let me know if that works.
Best,
Marianne
On Jul 12, 2008, at 2:35 PM, mali tanovanh wrote:
Hello Marianne
I just receieved my order
But, I have a problem...how do I open the cases?


Marianne,
It arrived just before the weekend and looks great. I cleaned it up a little, re-seasoned it a couple of time and let it rest over the weekend. Fixed a great omelet in it this morning. It was a breeze because it was much more non-stick than any non-stick you can think of. Slid it around, lifted the edges for the uncooked portions to fill under, eased into the open pre-heated broiler of the toaster oven, got it where I wanted, put a crease at one third, folded and then inverted it over onto the plate. Perfect triple fold omelet with a soft, but cooked interior, and a light golden flecked exterior. Great pan!!
Thanks,
J

Hi Marianne,
The bowls arrived today in perfect condition. Thank you so much for your careful packaging.
Roxi.
Hi Roxi,
Glad to hear they arrived safe and sound! May I add your kind words to my personal feedback page?
Oh yes - please do. I can't tell you how disappointed I have been with the cracked, chipped, and broken items Ebay listers have unabashedly sent to me. I am so pleased with my experience dealing with a professional shop at Ruby Lane. I'll be back! : )

Hi, Got the spreads today! Thank you very much. They are both
very pretty. Pic didn't do them justice. Will have lot of fun
crafting with these. Thanks again, Polly

Received bedspread today. It's lovely, thanks a
bunch. Nancy
http://www.rubylane.com/shops/chezmarianne/item/RLx2034473

GOOD MORNING MARIANNE--THE 3 BEDSPREADS ARRIVED--YEA--THEY ARE SO
BEAUTIFUL---IT WAS WORTH THE WAIT--NOW I SEE THIS ONE WHICH I
WOULD LOVE TO HAVE ALSO. JACQUE

HI—ME AGAIN—PER MY PO IT MAY TAKE 3 WEEKS—CAN YOU BELIEVE THAT! SO MAYBE AROUND 6-12…SOMEONE MUST BE HAND CARRYING IT---HAVE A GREAT DAY-
JACQUE
Hi Jacque,
Thanks for the update. They went parcel post, so I know that's slower. I've got the tracking info here and can check if they don't show up soon.
Keep me posted.
Best!
Marianne

Thank you!!!!!!!!!!!!!! My Mom gave me this book on my 11th birthday, well I'm 45 now. And, it was stolen with everything else I had in storage. On the grand scale of things, people are what really matters in the end. But, it will be nice to have the book back as it will serve as a reminder of my Mom and my heritage.

Good afternoon…..package arrived at work this week, I was not there, so one of my friend brought it to me today. Everything is WONDERFUL…..especially the bowls, what memories they bring back. The linens are delightful as well. Thanks again for everything, Michele

Hi Marianne,
Just a quick note to let you know that the Holly Hobbie bedspreads arrived today. They are absolutely gorgeous!! Thanks so much for your quick communication and delivery. My Holly Hobbie collection for my daughter is slowly beginning to grow - I don't know who is the bigger Holly Hobbie fan - I suspect it might be me!!
Thanks again,
Kind regards,
Jan.

Hi Marianne,
Received these fine knives earlier in the week but have only now had time to sit down and write a thank you about them. Unless I've completely overlooked it, there's no way to leave feedback of any kind at Ruby Lane, so this will have to suffice. Needless to say, I'm very happy with them and with our entire transaction.
All the best,
Ralph

Marianne, the suitcases are here and ready for new travels ...
Thank you very much for the solid package.
Ruby Lane Purchase Order #1046306

Elisabeth.

Re: Ruby Lane Purchase Order #1043601
Wow -- got it yesterday -- on the bed today -- terrific! My wife
is very much impressed with the spread.
If I could find a place to make a public comment on your fine
service, I would be glad to do it.
Bruce Wilson

Hi Marianne,
The bedspread just arrived & it’s beautiful ~ I just love it!
Thanks so much!
~Amy

Marianne, I recieved my blocks today. They are AWESOME!!!!!!! I will finish them.
I love that the basting stitches are still there.
If you come across anything else with 1930's or feedsack fabrics, please notify me.
All the best
and many thanks!
Kathy

Thanks so much Marianne ~ I'm so happy to have found these twins :) they are gorgeous!
Now I need a pink and blue one to match ;)
thanks again,
Kristina

Hi Marianne, Received the tiki today! Love it! Perfect addition to my collection. Take care Aloha, Renee

Marianne, I just wanted to take a moment to thank you for both the wonderfully beautiful & warm blanket and your patience. As I said before, this was my first experience purchasing this way...from now on I'll be using PayPal! And mystery solved...the check came back returned. I guess I had the wrong address. Anyway, I'll be in touch soon to buy more!
My thanks, again, Theresa

Marianne, Thank you so much for my new Dansk piece.
It was very well packed. It looks more than perfect
in my kitchen. Thanks again, Nancy

Hi Marianne
The 'cats' arrived and they are absolutely gorgeous; and packed like Fort Knox! My daughter wants them, haha. Thanks very much...Im so happy with them.
Belinda

Hi Marianne - well parcel arrived and they are sooooooooooooo lovely. I adore the raspberry one the most - it is the loveliest colour I have ever seen!!! I am going to have much fun making these up into patchwork quilts!!!
Best wishes - trace :0)

Marianne,
I just wanted to let you know that I received the drapes and am very happy with them, Thanks for washing them they smell nice and fresh.
Best Regards,
Karen

Marianne,
Received the knife today. Very nice and undamaged but how could it possibly get damaged with that extraordinary packing job?
Cheers,
Clifton.

Dear Marianne:
See, I told you we had the worst P.O. - I am just going to have to find other avenues for delivery from this point forward. I see they state they tried to deliver yesterday and left a notice (what a bunch of baloney) and will try to redeliver (well, they didn't try today and again, no notice left) & I have been home all week sick so haven't stepped foot out of the house. I will try to send someone to pick up for me (with my I.D.) but don't know if that will work either as the last time I went into our P.O. trying to locate a package they claimed they tried to deliver, they wouldn't even help me because they said they needed the notice they left in my mailbox and of course, they hadn't - - even went to the Supervisor who did nothing and the package got sent back.

Oh, well . . . . .hopefully, it isn't on its way back to you.

Thanks for the help.

Emily

My neighbor just GOT IT for me - thanks, Marianne. As always, it's absolutely a BEAUT! & smells so fresh - thanks for washing.

We are all just thoroughly disgusted with our local Post Office . . . oh, well . . . .

Thanks again, Marianne; especially for giving me the confirmation number; apparently, if she didn't have that with her, she wouldn't have been given the package, so I thank you.

Marianne, have a wonderful weekend & take care.

Emily

Hi Marianne,
The spread arrived today and it is just divine. I was hard pressed to find the marks you mentioned – in fact I still haven’t found them. It’s my first Hoffman and wow it’s special.
Thanks again, it has been a pleasure.
Sharon

Dear Marianne:
The tablecloth arrived a few days ago but I was away. It is another beauty - I thank you!
I will have to take another look through your shop real soon!!!
Thanks again & take care, Marianne.
Emily

Marianne
I got the book today(Vincent and Mary Price cookbook) and it looks great. My daughter will be thrilled and very surprised to have her own copy. Thanks for all your help.
David

I thought that you had excellent pictures on your
site, but they do not do the linen justice. It is
exquisite - I am so pleased that I was able to find
such a unique gift item - you went above and beyond,
the piece looks new, you kept me informed every step
of the way and you delivered - with so many stores and
choices to select from, you have made it easy for me.
I'll look at your stuff first as you have set
yourself apart, by virtue of quality, communication
and follow through, from the endless choices available
on-line. Thank you again, I am certain we will do
business in the future.
With much appreciation,
Mike.

We received our Treasure Island glasses today.
They arrived in perfect condition and we are thrilled.
Thank you so much for packing them so carefully to
ensure their safe delivery. We will enjoy them for
many years to come, I'm sure.
-Doug and Melissa Miller

I got the quilt. It is BEAUTIFUL!!!!!
Thanks again,
Allyson

Hi Marianne,
Thanks so much for your kind words and for the information. The
bedspread is beautiful on my bed. You are welcome to use my words in
your feedback page. Ruby Lane is great place and site. So many nice,
helpful people, like yourself! It's such a pleasure.
Thank you and take care,
Keith

Hi Marianne,
I just wanted to let you know your article about chenille
bedspreads was fantastic! How impressive. I've printed a copy to
keep for future reference. Could you give me an estimate of about
when the bedspread I purchased from you was made?
I misplaced your direct email address, so I hope you get this.
Thank you,
Keith

Hi Marianne,
I wanted to let you know I received the chenille bedspread. Beautiful!
I'm going to very much enjoy using it. I'm looking forward to reading
your article in Ruby Lane newsletter.
Thanks and take care!
Keith

The bedspread I bought from you on Ruby Lane arrived safe and sound and it’s lovely!!!
Also, congratulations on your feature article in the Ruby Lane Times. Well deserved!
Happy spring,
Karen

Oh, Marianne.
The fabric arrived today. I don't know what to say about it. Even my daughter said "Wow!" when I unwrapped it. It is just gorgeous. I must admit that it is the first type of barkcloth of its type that I've ever purchased. Like I said, I'm usually more the flowery type, but this piece...you were right. It's a piece of art. I held it up to the kitchen window and it gives the kitchen a whole new look. Very retro. You know when you just see something and it speaks to you? This was one of those times. I'm just so pleased with it. You were right on with your description. Diane

Hi Marianne,

I wanted to let you know how much I like my
bedspread. I have been very sick with an upper respiratory
infection that has been going around here and just opened my
package from you this past Saturday. I mean, it was like
Christmas. I had 3 packages from January that I had not opened
because I had just been so sick. I am very pleased with my bedspread and look
forward to renewing my older one with this one. I normally email
back to the shopowner when I get my packages or goodies in from
them and this is a first for me to not do that. Have a good night
and week nightowl. Voilee

Hello Marianne, I received my three aprons purchased from you through Ruby Lane. They are precious and they also smell so sweet. I love them. Most of the aprons that I've collected are from all of my elderly aunts, some from my mother, who passed away a year ago, and even my dad's chef's apron that he always wore when he slow cooked his famous T-bone steaks on the grill in the driveway out front. I only wish I had started collecting when my grandmothers were alive as I have none of their aprons. But fond memories of them letting me "help". Of course, they always wore aprons. It's a wonder way to remember the precious women in my life and womanhood in general. Thanks for the lovely additions. They are displayed in my beautiful breakfast room. It was a pleasure to have met you--Gayanne

I have never gotten more compliments than on your linens, Marianne. From the Multi-Color Yo-Yo Quilt to the Pink Chenilles to the Clown Spread to the Daybed Cover and Pillow Shams, etc. etc., every one I put on is a hit!!!
Oh, my, I know I have told you this before but your site can be dangerous yet wonderful.
I just read your profile and I never knew you were an Artist - would explain the great taste you have. And you're able to create and maintain websites - how wonderful is that! And your Husband is a Musician and Writer. Boy, you guys really are into the Arts - sounds as if you are a Perfect Match! I also never realized the House on your website was yours (absolutely BEAUTIFUL) - my dream as always been to live in a Victorian House though I know the cost to upkeep such a beauty would be astronomical (I love the Victorian Pieces from jewelry to furniture, you name it - if it's Victorian, I LOVE IT!!!) Who knows maybe one day I'll get out of this little condo and buy a house - what A Dream Come True that would be.
Emily

Just to let you know the blanket arrived safely today. Lovely and so huge,
and soft!
Thanks
Carole

HI MARIANNE, I GOT THE PINK SPREAD TODAY AND IT'S JUST PERFECT. . . . WILL GO BEAUTIFUL ON MY ROSE QUILT I MADE.

Thank you, received my Hula Hut mug today great addition to my collection.
Jackie

Hi Marianne,
Last night I went through your store at Ruby Lane and found that wonderful tablecloth. What a great pattern!
So, if you can mail the tablecloth and bedspread together that would save you a bit of packing (priority mail is ok). Or separately is fine also.
I also found your website and enjoyed seeing your available selections and your booths. You have a good eye for the unusual, and the quality is outstanding. The quilts and especially the chenille, are so rare these days. I saw at least 6 quilts and chenile bedspreads that I'd love to have, so you may be hearing from me again!
I love the picture of your home--what a great porch and yard!
Thanks,
Candace

Hi Marianne,
The order came this morning. I am delighted with the bedspread and tablecloth.
Thanks so much.
Candace

Marianne, What a BEAUTIFUL SENECA yellow Driftwood covered bowl. I received it today in your WONDERFUL PACKAGING! Wish all ebayers would package like you and like us!!! I will treasure this piece and add it to my yellow collection. THANKS AGAIN. I left positive feedback already. Let me know if you find anymore of this yellow color. You are a SUPER EBAYER!!!! Ann

Marianne,
I bought the beautiful Bates bedspread from you (pink & white).
It is absolutely gorgeous, by the way!
(Your bedspread was my very first buy on Ruby Lane.)
Thanks So Much,
Cheryl

Marianne,
LOVE THE CHENILLE BEDSPREADS that I purchased from you!!! I
meant to write sooner but couldn't so I wanted to get this note
off to you to say THANK YOU for having such quality merchandise!!
I love chenille spreads and I plan on purchasing more from you in
the future. I especially love the white wedding circle one you
have.

Karen

Hi Marianne, Vase arrived today in fine shape! Thanks again, Aloha, Renee

http://www.rubylane.com/shops/chezmarianne